Privacy Policy

Privacy Policy

We (The Goodlife Centre) are committed to maintaining the trust and confidence of our visitors to our web site and subscribers to our newsletter. Basically, we want to be good eggs and do our best.

Here you’ll find the legally required information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. You probably won’t read this (does anyone?) but we offer you the opportunity to peruse the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Visitors to Our Website

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy here.

Information We May Collect From You

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our site www.thegoodlifecentre.co.uk (“our site”). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
  • If you contact us, we may keep a record of that correspondence.
  • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them and these are anonymous.
  • Details of your visits to our site and the resources that you access.
  • Details of transactions you carry out through our site, including invoicing, collecting payment and of the fulfilment of your orders.
  • When you make a purchase or attempt to make a purchase through the website or at the centre in person, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.” Order Information is not directly handled by us, it is managed through secure PCI compliant gateways.
  • We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns and occasionally to provide targeted advertising to you based on your previous activity on our site).

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Photography

We often take pictures of our workshops-in-progress to use on our Facebook page, website and in other promotional material. Whilst we do not require your permission or a model release form under UK law, we would prefer to do this with your approval and will assume that it is implicitly given when you attend our workshops unless you tell us otherwise.

We will not take or publish pictures of anyone under the age of 16 without permission from their parents.

Sensitive Personal Information

We don’t collect any sensitive personal information from you. Your gender, religion, abilities, sexuality and anything else that you deem none of our business, is quite rightly none of our business. We run courses in DIY, Woodwork, Upholstery and Crafts and cannot find a reason why this information would matter.

However, if you have are differently abled and you would like to have some alternative support in order to get a fulfilling experience from our workshops, then please feel free to get in touch in advance so that we can do our best to offer this to you. Otherwise just rock up and rock on.

Disclosure of Your Information

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If our business or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply and other agreements; or to protect the rights, property, or safety of our business, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • Order Information is processed through secure PCI compliant payment gateways; paypal, Cloudswipe and Realex. Their respective privacy policies can be viewed here:

Wi-Fi

When you use the Wi-Fi at The Goodlife Centre, our router and ISP might collect data about:

  • Your device;
  • The volume of data which you use;
  • The websites and applications which you access; and
  • Your usage by access time, frequency and location.  

We don’t request this and don’t access this data it’s just a thing that might happen.

Newsletter Sign Up

As part of the registration process for our monthly newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses, that’s shady.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. They are pretty good people.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing info@thegoodlifecentre.co.uk

Behavioural Advertising

As described above, we use your Personal Information and Device Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by:

Facebook – https://www.facebook.com/settings/?tab=ads

Google https://www.google.com/settings/ads/anonymous

Links to Other Websites

This privacy notice does not cover the links within this site linking to other websites. Those sites are not governed by this privacy policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Access to Your Personal Information

You are entitled to access the personal information that hold. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed in the first instance to: The Goodlife Centre, 49-55 Great Guildford Street, London, SE1 0ES or you may email your request to info@thegoodlifecentre.co.uk

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 16th May 2018.